Frequently Asked Questions

For our residential customers within 35 miles of Grape Creek, the cost is $85 to diagnose the issue with your unit and we will provide you a written estimate for the needed repair(s). To show our gratitude and support to senior citizens, military and first responders, the fee is reduced to $65 and we offer 10% off one repair per visit.

Yes, 30 day labor warranty and manufacturer specific warranty on parts.

Yes! We offer Wells Fargo Retail Service credit card and loans with FTL Finance to provide help in paying for repairs over $300.

There is a lot of information on the internet on how to fix your AC or heater; however, you are dealing with deadly high voltages, sensitive fuses and electronics, and unsafe conditions, so we recommend you leave it to the license, trained and insured professionals. You might believe the repair is a simple switching out of a component, but there may be underling conditions that caused the component to fail and that's when a trained and experienced technician is needed to see and discover the underlying problem that lead to the failed component or can see and test for the next component that is getting ready to fail. Call us at (325)757-1270 or schedule an appointment online.

Your AC thermostat should be able to maintain a temperature set point; whether it is 69 or 80 degrees; in this 100 degree weather. If the thermostat room temperature keeps climbing, you should call to have the unit inspected.